Tata Motors CVBU division is celebrating National Customer Care day on October 23 every year to commemorate the day the company got its first customer. Tata Motors expresses gratitude to customers every year and initiates a nation-wide free service camp ‘Grahak Seva Mahotsav’ for all Tata commercial vehicle owners across the country. This unique customer centric initiative will take place across 1500+ Tata Motors workshops between October 23 and 29, 2018.
At this service camp, owners can also avail discounts on spare parts, labour and profile engine purchases. The Grahak Seva Mahotsav conducted last year received an overwhelming response with over 1.5 lac customers visiting the camp.
Through this campaign, Tata Motors customer care team will organize meetings with the commercial vehicle customers and fleet owners to educate them about the innovative offerings of the company. The team will also collect feedback to enhance customer experience.
This year, Tata Motors Ltd also launched its own brand of oil “Tata Motors Genuine Oil” in the month of Jan’18. It is an oil specifically formulated andtested for Tata Motors vehicles, which provides superior performance, longer aggregate life & higher vehicle longevity.
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